System Center Configuration Manager Remote Control =link= Download Windows 10 ✧

If you encounter errors while trying to connect to a Windows 10 client, check the following common failure points:

| Requirement | Details | |-------------|---------| | Windows Server 2016/2019/2022 | For hosting the SCCM primary site server | | SQL Server | Standard or Enterprise Edition | | Active Directory | Domain-joined environment | | Windows 10 (1809 or later) | Target devices must run a supported build | | Administrative privileges | Local and domain admin rights |

The source of the connection is the computer running the CmRcViewer.exe (this could be an admin's workstation or a server). The destination is the target Windows 10 client. Therefore, you need to configure the to allow traffic on TCP port 2701 from the network subnet where your administrators are working.

For the standalone Remote Control tool to connect to a Windows 10 machine, the SCCM client must be active on the target device, and the correct client settings must be deployed. 1. Enable Remote Control in Client Settings

Enter the (Computer Name, FQDN, or IP Address) of the target Windows 10 machine. Click Connect . If you encounter errors while trying to connect

Edit your Custom or Default Client Settings and click .

Edit the (or create a custom client device setting targeted to a specific collection). Click on the Remote Tools section.

Microsoft provides two primary update methods. When administrators open the SCCM console, a notification appears indicating that the console version is out of date, with the option to install the newer version. This method requires local administrative rights on the workstation where the update occurs. Alternatively, administrators can deploy the updated console using installation files located at on the SCCM server. For the remote control viewer specifically, copying updated files from the AdminConsole\bin\i386 folder on the primary site server to the technician workstation ensures the latest functionality.

This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later. For the standalone Remote Control tool to connect

Navigate to the installation path (typically C:\Program Files (x86)\Microsoft Endpoint Manager\AdminConsole\bin\i386 ).

Under , enable the following:

The System Center Configuration Manager (SCCM)—now officially known as —offers a robust Remote Control tool essential for IT troubleshooting and administration. It allows administrators to directly view and interact with a user's screen on Windows 10 devices. How to Access and "Download" the Tool

SCCM Remote Control is a built-in feature of Microsoft's Configuration Manager that enables an IT administrator to remotely view and interact with a user's active Windows session. Unlike other tools, it allows the helpdesk to see exactly what the user sees, share control of the keyboard and mouse, and assist in real-time, all while the user remains logged into their device. It can also be used to manage unattended computers or those with a locked screen. Click Connect

: Viewers can see displays from all monitors on the remote computer within a single window.

Once installed or extracted, you can launch the tool directly or via the command line: Microsoft Learn Basic Command CmRcViewer.exe Parameters : NetBIOS name, FQDN, or IP address of the target client. Site Server Name : Used for status messaging related to the session. Microsoft Learn 4. Configuration Prerequisites

Copy these files and folders into a single directory on your local Windows 10 machine (e.g., C:\Tools\RemoteControl\ ).