Here, you will see a unique username and password assigned for manual configurations. 4. Why Use the Official App Credentials?
To keep your account secure:
out your OpenVPN username. To find them, log in to account.protonvpn.com and go to Account → OpenVPN / IKEv2 username. Proton VPN Solutions to OpenVPN Authentication Failure - Proton VPN
| Strategy | Example | | :--- | :--- | | | Correct-Horse-Battery-Staple (Long, easy to remember, hard to crack) | | Password Manager | Use Bitwarden, 1Password, or Proton Pass to store a 20+ character random string. | | 2FA (Two-Factor Authentication) | Enable TOTP (Google Authenticator, Aegis, or YubiKey) in your Proton account settings. Without 2FA, a stolen password is all a hacker needs. |
Enter the recovery email address or phone number linked to the account to receive a list of associated usernames. Forgot Password Click the "Forgot password" link on the login screen. Enter your Proton username or recovery email. protonvpn username and password
Because ProtonVPN uses zero-access encryption (Proton cannot see your data), resetting your password will permanently delete your saved VPN configuration profiles, any Proton Drive files, and encrypted calendar events. Your VPN subscription remains active, but you will be logged out of all devices.
If you’ve forgotten your main password, use the Reset Password tool . For OpenVPN credentials, you can regenerate them from the "Account" section of your dashboard if you suspect they've been compromised. 4. Maximizing Your Security
What are you trying to configure?
These are the standard details you use to log in to all Proton services, including Mail, Drive, and the official VPN apps. Here, you will see a unique username and
Instead, you need a specific set of credentials known as .
Always activate 2FA on your primary Proton account. Even if someone guesses your account password, they cannot access your account without your physical authentication device.
Proton VPN uses two distinct sets of credentials: your details for general access and your OpenVPN/IKEv2 Credentials for manual or third-party setups. 1. Proton Account Credentials
If you cannot access your recovery email or phone, and you forgot your password, your account is . Proton cannot bypass their own encryption. You must create a new ProtonVPN account and purchase a new subscription. To keep your account secure: out your OpenVPN username
These are distinct from your Proton Account details to keep your main account more secure. How to find them: Log into your Proton VPN account dashboard. Navigate to Account →right arrow OpenVPN / IKEv2 username .
: Use your regular Proton Account email/username and password for official Proton VPN apps on Windows, Mac, iOS, and Android.
If you need to perform a manual setup, follow these steps to locate your specialized credentials: How to manually configure OpenVPN for Proton VPN on Linux
If you violate Proton’s terms of service (such as sending spam via ProtonMail linked to the same account), your entire Proton credential set may be temporarily or permanently suspended. 5. Security Best Practices for Your Proton Credentials
If you suspect someone has access to your manual credentials, go to your Proton dashboard under the "Downloads" section and click the option to reset or regenerate your OpenVPN password.
Do you need help that you lost access to?