In the fast-paced digital marketplace, businesses face a common hurdle: managing too many separate tools. Balancing your email marketing software, SMS platforms, customer relationship management (CRM) systems, and live chat tools creates disconnected data silos and drives up software costs. Enter (formerly Sendinblue).
The built‑in sales CRM includes drag‑and‑drop deal pipelines, meeting scheduling tools, call tracking and recording, a shared inbox for team collaboration, and AI‑powered contact enrichment. For online shops, loyalty programs can be created to increase purchase frequency and average cart value.
Expand your audience base with customizable embedded forms and host high-converting landing pages directly on the platform. Conversations (Live Chat)
| Plan | Price | Monthly Emails | Key Features | |---|---|---|---| | | $0 | Up to 300/day (≈9,000/mo) | Drag‑and‑drop editor, basic templates, segmentation, basic CRM, Brevo branding included, 100,000 contact storage, one user | | Starter | $8.08/mo | From 5,000 | Email templates, advanced segmentation, forms, basic reporting, email support, no Brevo branding | | Standard | $16.17/mo | From 5,000 | Marketing automation, A/B testing, advanced reporting, AI send‑time optimization, 1 landing page | | Professional | $449/mo | From 150,000 | Pop‑ups, web push notifications, WhatsApp campaigns, contact scoring, multi‑user access (10 seats) | | Enterprise | Custom | From 1 million+ | Dedicated account manager, sub‑accounts, custom integrations, loyalty engine | In the fast-paced digital marketplace, businesses face a
For developers and technical teams, Brevo provides a robust SMTP server and transactional email API. This infrastructure ensures high deliverability for critical, automated messages such as: Order confirmations and digital receipts Password reset links Account activation alerts 5. Conversations (Live Chat & Chatbots)
In the modern digital landscape, businesses face the daunting task of managing customer interactions across a multitude of channels. , formerly known as Sendinblue, has evolved into a leading all-in-one customer relationship suite designed to unify marketing, sales, and support. By breaking down the silos between email marketing, SMS, WhatsApp, live chat, and customer relationship management (CRM), Brevo provides small to mid-sized businesses (SMBs) with enterprise-grade capabilities without the prohibitive cost.
ActiveCampaign dominates in deep, behavioral automation and lead scoring for B2B companies. Brevo has a more accessible learning curve, a better free plan, and integrated CRM, CDP, and loyalty tools that ActiveCampaign handles through separate modules. Brevo is the better choice for teams that want a single platform for marketing, sales, and service without managing multiple add‑ons. Conversations (Live Chat) | Plan | Price |
Brevo (formerly Sendinblue) solves this problem by offering a unified, budget-friendly platform designed to manage the entire customer journey. Whether you are a small business owner, an e-commerce retailer, or a marketing professional, Brevo provides the tools necessary to nurture leads, drive sales, and automate repetitive tasks. What is Brevo?
The "Unlimited contacts" policy is a massive win. If you have 100,000 contacts but only send 1 newsletter per month, you pay $65 (Premium) instead of the $800+ Mailchimp would charge.
Brevo is not just an email tool. Here are the platform’s core pillars: It enables businesses to manage emails
Keep track of all your customer interactions. The platform allows you to create custom events, such as "Product viewed," "Video started," or "Social share," allowing you to track exactly what matters to your business and customize your communication accordingly. 4. Brevo AI (Aura)
is not trying to beat HubSpot at the enterprise game or Mailchimp at the casual creator game. Brevo is winning the "Smart Growth" quadrant.
Brevo is built around five main functional areas designed to support the entire customer lifecycle. Platform Hub Key Tools & Functionality Primary Business Value
Brevo is an all-in-one platform designed to handle digital marketing, transactional communication, and customer relationship management (CRM). It enables businesses to manage emails, SMS campaigns, WhatsApp marketing, and chatbot interactions from one dashboard.